📚 Knowledge Base
Documents in Docs as a Knowledge Base available to the public
or/and with a password for customers.
💡
A CNAME would be useful for this:
https://upbase.canny.io/feature-requests/p/whitelabel-cname
Documents in Docs as a Knowledge Base available to the public
or/and with a password for customers.
💡
A CNAME would be useful for this:
https://upbase.canny.io/feature-requests/p/whitelabel-cname
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Comments3
Jack S.
Jan 11
Customer service brings with it knowledge that can be used in the future.
For example, call center or IT employees have call recordings that, if processed by AI, could summarize how best to solve customer problems. This knowledge could be stored in a knowledge base.
Could this knowledge be automatically added by API to your system's knowledge base?
So that an AI agent could use it in the future.
Jack S.
Mar 16, 2024
Usage examples:
◾https://clickup.com/features/knowledge-management
◾https://clickup.com/features/knowledge-management
◾https://doc.clickup.com/1285126/d/17706-12562/release-notes
◾https://docs.founda.com/
◾https://docs.oxla.com/
◾https://help.taptop.pro/
Zon
Dec 28, 2022
yes. Vote for this.