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Unable to add seats to upbase
Have anyone recently try adding seats to upbase in your billing setting? Are you able to upgrade or manage billing? I’m using chrome, might be my cache but checking in to see if anyone else face similar issues?
Are you continuing with upbase or leaving?
By now, we would have noticed the silence that our recent requests or feedback is being received on the other end. As much I enjoy using upbase for our day to day projects, I am also worried that one day this whole thing will get shut down without notice. Are you guys planning to keep using upbase like business as usual? or are you already moving out of it? Are that any similar tools that you are already using and feel like it could replace the workflow you had with upbase? Would love to know and I believe it will help all of us moving forward. and of course, @Tony Pham if you’re around and if you can, please give everyone an update on your stand, to shut it down, keep it status quo, minimal attention or if you feel the product reach its end development base on revenue. anything let us know pls. :)
🚨 Upbase Team, As a daily user for years, Please allow full Workspace Export
This is coming from a user who glazed Upbase to many IRL and got some great and real work done with clients and collaborators. First and foremost if @Tony Pham is still a part of and/or still running Upbase, I hope you are ok and in good health. We have not heard from you in quite some time. It would be nice to hear from you. As of around September 2026, Upbase has been performing incredibly unreliable and unstable. Far more than ever. My team and myself have found Upbase pretty much unusable at this point in time. Upbase Docs (a large and main feature for WORK) fails to load pages, loses edits, and as of now is no longer supporting Embeds in Docs. All work from my team AND CLIENTS have Docs with embeds that say “Preview not available. No Embeds API Access”. This is so so inconvenient for everyone and its making my operation seem unreliable and unprofessional. Because of the collaborative relationship I share with my team and clients, the performance of Upbase reflects on my businesses ability to get work done. And as of late, it feels like there’s no coming back from this. After years of support through the growing pains (trust there were plenty) and offering feedback on how to improve the service, it feels as though Upbase users are left dry and abandoned as of Sep 2026. Before/if this domain gets deactivated unannounced someday, please please, allow users who PAY/PAID to export ALL data off of Upbase. Whether thats a fat zip file of everything not entirely sure. But at the VERY LEAST: PLEASE give all of us, every user on Upbase a notice before thinking of shutting down the domain. So much work over the years is tied to our workspace(s). Everyone else reading this, we all have to keep trying to reach out to whoever is running Upbase. If I were you, I’d start migrating all your work and data off of Upbase as well. It is NOT looking good. iOS and Android app went offline a couple days ago as well. It’s just not a very good or safe feeling if Upbase is where you’ve been doing all your work. TLDR: Upbase users, start migrating any and all important work for your safety and sanity on the chance Upbase domain goes offline for good and all your work is gone forever. Upbase team, PLEASE address the state of your company with full transparency. This is real-life businesses and clients. We must feel secure in our work, data, and in you. As of late, my confidence and trust in Upbase is gone.
I can't sign in
Who else can’t sign in? I’ve been trying to sign in with Google and email/password, but it stays on the login screen. I also cannot reset the password on my other account. The password reset button gets disabled, and it does not send any instruction.
Kinda looking like Upbase is on life-support
My ‘Request’ boils down to asking for a single, solitary sign of life from the team. Along with others I have multiple unanswered help requests and it surely can’t be a good sign when a handful of reputation-damaging ‘Is Updase Dead?’ type posts get zero comments. Ghost town. Tumbleweed.
Does Tasks Export work for anyone?
Trying to export my tasks to backup my tasks and documents - just to be cautious - but when I use the export tasks button under the gear icon, nothing happens.
Updated (24/9/2026) : Docs Working now
Docs is currently working now. I am able add images, use the rich text editor, use the highlights and colour feature on text. I refresh, logged out and log back in to test as well.
Docs not working, WebSocket errors
As per title, Docs just not working - cannot edit existing nor add anything in Body of new one. Console full of WebSocket connection errors.
Can anyone manage billing?
Not sure if its my browser, but when I tried to manage billing the buttons keep disappearing. anyone face any issues lately on upbase? my docs section are not functioning as well when i create page. I can’t input any text in the body..😐
Hi all, just a show of hands who are active users here?
Hey! understand that the founder Tony has been less active being around than we hope for recently. Not sure about what will happen but I thought it will be good to know who are active users of upbase here. Maybe together we can do something or just help each other out. Drop a like or comment here with a number option from below if you are an active user! Active / LTD user Active / Monthly Subscription user Active / Annual Subscription user Still Considering
Has Upbase Gone Bust? Is Tony ok?
I noticed this post on Appsumo:- I too have not been getting replies to support requests for a few months now. Is anyone else experiencing this? Firstly, @Tony Pham I hope you are ok and well? Secondly, it would be good to know what the future plans for Upbase are if you are thinking of no longer working on it.
🐞Antivirus: Thread secured
Antivirus reports a problem when I paste from the clipboard or access content or photos. Could you fix this? Maybe it would be possible to replace the address with your domain instead of xxx.cloudfront.net?
Custom workspace navigation + shared workspace bookmarks
Upbase is becoming the central place where our team works, plans, and finds what they need every day. Because of that, it would be incredibly helpful if workspace owners could customize the interface for their team. For example, there are modules in the left navigation that some teams simply do not use. In our case, a section like Clients may not be relevant, and it would be great if the workspace owner could hide or disable unused modules for everyone in the workspace. That would make the platform feel cleaner, simpler, and more focused for each team. Another feature that would make a big difference is shared workspace bookmarks. I understand why bookmarks are private by default, and that absolutely makes sense. But it would be very useful to have the option to create bookmarks that belong to the workspace, not just the individual user. That way, every team member could quickly access the key links, tools, and apps they need to do their work without having to ask where things are or save everything manually on their own. Together, these two features would make Upbase much more effective as a team operating hub: Customizable navigation so owners can remove irrelevant sections Shared workspace bookmarks so important links are visible to the whole team This would help teams create a more intentional workspace, reduce clutter, speed up onboarding, and make Upbase a stronger central point of work.
Profit Sub-sections
I would like to request that 2 additional sub-sections be added to the Profit Tab: Sub-Contractor Labor and Overhead Expenses. This will allow teams to better understand the project cost breakdown. Thanks!
Kanban: Compact View ↔️
Could it be possible to reduce the width of the Kanban columns? A full workweek (5 days) doesn't fit on small, lower-resolution
Add Delay Timer Trigger in Automations
Is there a possibility that we can add trigger delays in our automation? ⏰ For example: When Status change to ‘Section’ or ‘Custom field’ > Delay 7 Days or Set Rotting days (7) > then trigger to e.g move to ‘follow up’ or ‘lost’ or ‘email notification’ etc. ⏰
✅Completion Closes the Task (= "< Close")
When I click ✅ while in a task, it could be closed. Such a small improvement, and one less click.
Critical bug report - iOS app task creation
There is a major bug in the iOS app. Steps to reproduce:- 1. Open upbase iOS app 2. Tap on the blue + add task button bottom right 3. Add task name, select yourself as the assignee, set the due date to tomorrow and tap add 4. The task is added WITHOUT the assignee and so is lost into the abyss. Weirdly, if you keep the app open and add a separate second task, the assignee is correctly added to the task, so it appear to be restricted to adding a task when first opening the app (which is pretty much the only reason I open the app!) Hope you guys can fix as it has been causing a lot of stress, adding tasks for people and then wondering why they have not seen/done them!