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Chat Bugs

We really need the chat to work well and consistent. Currently, it goes down several times a month and I can't communicate with my team in the tool we are trying to use. Additionally, when you go into a chat, and then leave the tab and come back (in Chrome) it changes the chat you were in to the one at the top of the list, often resulting in sending a message to the wrong person.

Really need the chat to work well, as this was one of the primary drivers to purchasing Upbase!

Status: Open6 comments

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Comments6

  • Aaron Blanco Tejedor

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    Oct 24, 2025

    Hello everybody, chat is evolving �

  • aarish tinwala

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    Mar 28, 2024

    Same the chat is really bad and also the lack of voice note which is needed to fix

  • Tomas

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    Mar 11, 2024

    Same, we have to use Slack + Upbase for this reason.

  • norberto clemente

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    Mar 11, 2024

    Same here, we moved from slack to upbase chat and didn't even last 3 days, messages disappearing and ridiculous stuff happening, multiple chats with same names and deleting wont even fix it

  • Andy

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    Mar 7, 2024

    The same here. Also, my team never seems to receive notifications or emails when chats are sent. Please fix this.

  • Aaron Blanco Tejedor

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    Mar 6, 2024

    Yes, same here