where are you guys !!! from 2 weeks no response!! iam have my whole business in there !!
- site suddenly went down … every day ! literally every day !!
-- chat has been offline for phone app!
and lagging in tasks!
names of Arabic photos turns to ـــــــــــ-ــــــــــــ dash line!!
tasks are lagging
the app signs out once the internet connection goes down!
notification center is not changing the number till i open it …it's good in the notification in browser itself but not in the site.
we need viewrs and comment only function and full access to guests !!
what is going on !
are you abandon the project or what !!
no response , site downs every day , chat gone from app, what is going on !!
can i rely on you or not !!
i have 37 business out there and all of thier stuff and staff!
they are afraid of losing all data !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Comments9
Cuda Agency
Feb 22, 2024
Tony Pham thank god u r good and well, don't ever abandon upbase
i think this is the best one over there, u r making a lot of potential there .
your apologies are accepted and Iam on the supporters to you . if launch another campaign or not i will support you to with monthly fees, and i will spread it in Middeleast …
thank you for your response, and please make sure that server is good , i will not misuse anything .
Feb 22, 2024
Tony Pham
Feb 22, 2024
Hi Cuda Agency,
I sincerely apologize for the issue you faced. We recently hired a new team member to improve our customer support, but the onboarding process has not been streamlined yet, which is causing delays in our response time. Unfortunately, some emails may have been even missed.
I have just responded to your email and I hope that I have resolved your concern. Please don't hesitate to reach out to me if you need any further assistance.
Cheers,
Jack S.
Feb 22, 2024
👍
Cuda Agency
Feb 14, 2024
some one reply !!!
Jack S.
Feb 16, 2024
🤔
Cuda Agency
📨Contact directly with Upbase/HelpDesk
In case of problems, please contact us directly using the form on the website.
If you are logged into the application:
https://app.upbase.io/
.
1) Avatar icon top right / "Contact Us"
2) "💬Ask" and "Send a message"
.
Similarly at https://help.upbase.io/
Button on the bottom right "💬Contact Us"
Cuda Agency
Feb 16, 2024
Jack S. u think i haven't ?
i have been 3 weeks now , 12 emails , talked to app sumo support , they cant reach them either !